Addd7 believes entertainment is best enjoyed when it stays within healthy boundaries. Our responsible gaming guidelines are here to help you build good habits and seek support when you need it.
Responsible gaming means playing for entertainment — without creating financial stress or emotional dependency. At addd7, we always want our members to see gaming as a source of fun, not as a livelihood or an escape from life's problems.
Online gaming and betting are growing rapidly in Bangladesh. In this environment, addd7 is committed to keeping our platform safe, transparent, and responsible for all users. We understand that for many people, cricket betting or slots are purely entertainment — but in some cases, it can become a problem. That's why addd7 has put multiple protective measures in place.
Please note: Gaming should always be about entertainment. If you feel like your play is getting out of control, contact the addd7 support team right away.
Responsible gaming is not solely the individual player's responsibility. Platforms like addd7 have an equal obligation to provide the right environment and tools. On this page, we explain in detail how addd7 supports you and what you can do on your own.
Addd7 believes that building a healthy gaming culture requires both the platform and its users to work together. Our core principles are as follows:
These principles are not just words on paper — they are actively applied across every department at addd7. Our customer service team receives specialized training in responsible gaming.
It can be hard to notice when recreational gaming starts becoming a problem. addd7 wants you to recognize these warning signs early so you can take action in time.
Keep an eye on whether you're spending more on gaming than the monthly limit you've set for yourself.
Once you sit down to play, hours pass without you noticing, and you find it hard to focus on anything else.
Placing bigger bets immediately after a loss in an attempt to win back what you've lost.
Prioritizing gaming over time spent with family and friends.
Hiding your gaming habits from family or people close to you.
Borrowing money or dipping into savings to fund your betting.
Warning: Take even a single one of these signs seriously. If you notice two or more, seek help right away.
Answer the following questions honestly. This is a simple self-assessment tool developed as part of addd7's responsible gaming program. If you answer "Yes" to any question, take it seriously.
If all your answers are "No" — great! You're maintaining healthy gaming habits. Keep enjoying addd7.
Addd7 gives you the ability to set a range of limits to keep your gaming in check. Using these tools is one of the most effective ways to play responsibly.
| Limit Type | Description | Time to Take Effect |
|---|---|---|
| Daily Deposit Limit | Set a maximum amount you're willing to deposit each day | Immediate |
| Weekly Deposit Limit | Cap your total deposits for the week | Immediate |
| Monthly Deposit Limit | Stay within a set budget each month | Immediate |
| Session Time Limit | Set a time limit for how long you play in a single session | Immediate |
| Betting Limits | Set a maximum amount in BDT that you are willing to place on a single bet | Immediate |
| Cooling-Off Period | Take a break from 72 hours up to 30 days | Within 24 hours of your request |
Once these limits are set, they cannot be increased before the designated period ends — they can only be lowered. This is part of addd7's responsible gaming policy.
If you feel you've crossed the line on responsible gaming and need a longer break, addd7 offers a self-exclusion option. This is an important protective measure.
Let us know via live chat or email that you'd like to self-exclude.
30 days, 6 months, 1 year, or permanent exclusion — choose what works best for you.
Your account will be closed within 24 hours of your request, and all promotional communications will be stopped.
For fixed-term exclusions, you can reactivate your account once the period is over.
Important: During your self-exclusion period, addd7 will detect and block any attempts to open a new account.
Opening an account on addd7 is strictly prohibited for users under 18. Age is verified at registration using a national ID or passport.
Seeking help for responsible gaming is not a sign of weakness — it takes courage. addd7 is always here for you. Beyond our support team, you can also turn to professional organizations for assistance.
addd7 Support Email: [email protected] — Don't wait to ask for help.
The special features and tools addd7 provides to keep you safe.
Set your own daily, weekly, and monthly deposit limits. addd7's responsible gaming tools put your budget entirely in your hands.
Addd7 will automatically send you reminders when a set time has passed — so you never lose track of time while you're in the game.
You can request to close your account for anywhere from 30 days to permanently, at any time. addd7 will act on your request within 24 hours.
National ID verification is mandatory when registering on addd7. Access is completely blocked for anyone under 18.
Our specially trained responsible gaming support team is available seven days a week, 24 hours a day.
View your full gaming history and spending details at any time. Understanding your own patterns is the first step toward responsible play.