Addd7 Privacy Policy — How Your Information Is Protected

Addd7 is one of Bangladesh's most trusted online gaming and betting platforms. We place the highest importance on protecting the personal information of our members. This Privacy Policy explains in detail how addd7 collects, uses, and safeguards your data.

Addd7's Privacy Policy applies to our website, mobile app, and all digital services. Whether you are registering, logging in, making a deposit or withdrawal, or playing any game — your information is protected at every step. We never sell your data or share it with third parties without authorization.

Our Privacy Policy is built in accordance with international data protection standards. addd7 believes that transparency and trustworthiness are the foundation of a successful platform. That is why we have presented this policy in clear, accessible language so you can understand it fully.

Addd7 collects two types of information from you — what you provide directly, and what is automatically gathered during your use of the platform.

Addd7 uses your information only for specific, defined purposes. It is never used for anything else without your consent. Below is a breakdown of how addd7 uses your data:

• Account Management: To create, verify, and maintain your addd7 account.
• Payment Processing: To process deposits and withdrawals and keep transactions secure.
• Customer Support: To provide fast and effective resolution to any questions or issues you may have.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Promotional Communications: To inform you about bonuses and offers, with your consent.
• Legal Obligations: To meet regulatory requirements and maintain legal compliance.
• Service Improvement: To analyze user experience and improve the addd7 platform.

Addd7 shares your information only in very limited circumstances and under strict conditions. Your data is never shared with anyone outside of the cases listed below:

• Payment Partners: Only the information necessary to process transactions is shared with Mobile Banking, Nagad, and Rocket.
• Technology Service Providers: With trusted partners handling hosting, cybersecurity, and technical services, all of whom comply with our privacy policy.
• Law Enforcement: When required by a court order or government directive, as part of our legal obligations.
• Fraud Prevention: With regulatory authorities to detect and prevent fraudulent activity.

Addd7 applies industry-leading security measures to protect your personal information. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and addd7's servers is fully encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security when logging into your account.
• Firewall & DDoS Protection: Protects our servers and your data from external attacks.
• Regular Security Audits: Regular system audits are conducted by independent third parties.
• Encrypted Data Storage: All data stored on our servers is kept in encrypted form.

Addd7 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

You can disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some addd7 features.

Addd7 does not retain your information longer than necessary. As a general rule, data is kept for as long as your account is active and for a defined period after it is closed.

• Account Information: For the duration of the account and up to 5 years after closure.
• Financial Transaction Data: Up to 7 years as required by legal obligations.
• Contact History: Up to 2 years after the issue is resolved.
• Gaming History: For the duration of the account and up to 3 years after closure.

Once the retention period expires, addd7 securely deletes or anonymizes your data so you can no longer be identified.

As an addd7 member, you have several important rights over your own data. addd7 respects and upholds all of these rights:

Addd7 is fully committed to protecting minors from gambling. Our platform is strictly prohibited for anyone under the age of 18.

• Age Verification: Age is verified at registration using a national ID card or passport.
• No Collection of Minors' Data: addd7 does not knowingly collect information from anyone under the age of 18.
• Suspicious Account Closure: Any account suspected of belonging to a minor is suspended immediately.

Addd7 may update this Privacy Policy when necessary. Changes may occur due to legal requirements, the introduction of new services, or security improvements.

• You will be notified of any significant changes via your registered email or platform notifications.
• The "Last Updated" date at the top of this page will always reflect the most current version.
• Continued use of addd7 after any changes constitutes your acceptance of the updated policy.
• If you object to any policy changes, you may request to close your account.

If you have any questions, comments, or concerns about this Privacy Policy, please reach out to addd7's support team. We take all privacy-related concerns seriously.

Addd7 typically responds within 2–3 business days. For urgent matters, you can also reach us via live chat.